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01) Association - Staff Onboarding & Training
Introduction to SNA
Organisation Overview (9:05)
Our Values & Standards (12:38)
Housekeeping, Expectations, Processes & Additional Resources (19:30)
Short Answer Onboarding Form
Central Themes
The Label (12:49)
Prospective Student > Professional Member Journey (18:45)
Sales & Career Advising
Sales Onboarding Overview (4:28)
Detailed Career Advisor Onboarding (63:03)
Resources & Quizzes (7:21)
Admin Trial
Professional Member Registration (2:25)
Admin Trial Tasks
Assessment
Understanding the Assessor Role (26:01)
Assessor Housekeeping (16:13)
Assessing (91:12)
Assessor Admin Processes (39:41)
Case Study Scenarios
CPD (Continuing Professional Development)
About CPD - Values, Standards & Comms (24:26)
Inbox Filing (6:35)
Completion Tracker (6:46)
Checking Teachable (2:57)
Checking Submissions (2:17)
Quiz and Case Study Marking (3:36)
MHS Audit (1:51)
Putting it all together (5:59)
Using DocStudio to Deliver Feedback (14:22)
Re-subs & Failure Process (2:15)
Prospective Student > Professional Member Journey
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